Last updated: 4 May 2026
1. Terms and Conditions of Engagement
These terms apply to all engagements with Brendan Thomas Quinn, including workshops, the Cultural Friction Sprint, advisory services, and coaching and mentoring. By confirming a booking or making a payment, you agree to these terms.
1.1 Quotations
All quotations provided by Brendan Thomas Quinn are valid for 30 days from the date of issue. After this period, pricing and availability are subject to change. A quotation does not constitute a confirmed booking until payment has been received.
1.2 Payment
Full payment is required in advance to confirm a booking. Your booking is not confirmed until payment has been received in full. Invoices are payable within 14 days of issue unless otherwise agreed in writing.
1.3 Cancellation by the Client
If you cancel a confirmed booking within 7 days of making payment, you are entitled to a full refund. Cancellations made more than 7 days after payment are non-refundable.
To cancel, please notify us in writing at hello@brendanthomasquinn.com. The date of written notification determines whether you fall within the 7-day window.
1.4 Rescheduling by the Client
You may request to reschedule a confirmed booking, subject to availability. Rescheduling requests must be made at least 7 days before the planned start date of the workshop or engagement.
Rescheduling requests made less than 7 days before the planned start date cannot be accommodated and the full fee will be charged. Rescheduled engagements must take place within 6 months of the original date.
1.5 Cancellation by Brendan Thomas Quinn
In the unlikely event that we need to cancel a confirmed booking, you will receive a full refund or the option to reschedule at no additional cost. We will notify you as soon as possible if this situation arises.
1.6 Intellectual Property
All materials, frameworks, tools, and content provided as part of any engagement — including workshop materials, slide decks, written frameworks, and diagnostic tools — remain the intellectual property of Brendan Thomas Quinn. These materials are provided for the client’s internal use only and may not be reproduced, distributed, resold, or adapted without prior written permission.
1.7 Governing Law
These terms are governed by the laws of Spain. Any disputes arising from or related to these terms or an engagement shall be subject to the jurisdiction of the courts of Barcelona, Spain.
1.8 Contact
For any questions regarding these terms, please contact us at hello@brendanthomasquinn.com.
2. LinkedIn Events — Privacy Policy
This policy applies to personal data collected when you register for or attend events hosted by Brendan Thomas Quinn via LinkedIn Events or similar platforms.
2.1 What Data We Collect
When you register for an event, we may collect: your full name, email address, LinkedIn profile information, your job title and organisation (if provided), and any other details you voluntarily share during registration or the event itself.
2.2 How We Use Your Data
We use the information collected solely to: confirm your registration and send event details, communicate relevant updates or changes about the event, allow the host to prepare and manage the session, and send relevant follow-up communications after the event (such as resources mentioned, upcoming related events, or our newsletter — the Cultural Friction newsletter).
2.3 Who Has Access
Your personal data is shared only with Brendan Thomas Quinn as the host of the event. We do not sell, rent, or share your personal information with any third parties, advertisers, or external organisations.
2.4 Data Retention
We retain your name and email address after an event in order to send relevant follow-up communications. We will only contact you for purposes directly related to the event you registered for, or to invite you to future events and relevant content. You may opt out at any time using the unsubscribe link in any email or by contacting us directly.
2.5 Your Rights
You have the right to request access to the personal data we hold about you, request correction or deletion of your data, and withdraw your consent at any time by contacting hello@brendanthomasquinn.com.
2.6 Data Security
We take reasonable steps to protect your personal information from unauthorised access, disclosure, or misuse. Only the event host has access to your registration data.
3. Website Privacy Policy
This policy covers data collected through brendanthomasquinn.com, including contact forms and newsletter sign-ups.
3.1 What We Collect
We collect only the information you voluntarily provide: your name and email address when you submit a contact form or sign up for the Cultural Friction newsletter.
3.2 How We Use It
Contact form submissions are used solely to respond to your enquiry. Newsletter sign-ups are used to send the Cultural Friction newsletter — practical writing for leaders of international teams. You can unsubscribe at any time using the link included in every email.
3.3 Third Parties
We use Zoho Campaigns to manage newsletter subscriptions. We do not sell, rent, or share your personal data with any third parties for marketing or advertising purposes.
3.4 Cookies
This site uses cookies for basic functionality and analytics. You can control cookie preferences through your browser settings. We do not use cookies for advertising or tracking across other sites.
3.5 Your Rights
You have the right to request access to, correction of, or deletion of any personal data we hold about you. To exercise these rights, contact hello@brendanthomasquinn.com. Under Spanish and EU data protection law (GDPR), you also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.
3.6 Contact
Data controller: Brendan Thomas Quinn, Barcelona, Spain. Contact: hello@brendanthomasquinn.com