Working with Catalans: Persuading Effectively in Catalan Business Culture

Cultural Friction  ·  Barcelona & Catalunya

Persuading in Catalan Business Culture: Why the Standard Approach Often Doesn’t Work

The pitch that lands in Frankfurt or London often falls flat in Barcelona. It is not the idea that fails. It is the framing — and understanding why is one of the most practically useful things an international professional in Catalunya can learn.

Brendan Thomas Quinn·10 min read·Barcelona & Catalan Culture

Persuasion is one of the areas where cultural differences are most practically consequential — and most invisible. When a pitch doesn’t land, the natural assumption is that the idea wasn’t strong enough, or that the presentation wasn’t clear. Often, the real problem is neither: the idea was solid, the presentation was clear, and the cultural frame was wrong.

Catalunya sits in an interesting position on the persuasion spectrum. It is more applications-first than France — less insistent on establishing the theoretical framework before getting to the practical point — but more relationship-oriented than the UK or the Netherlands, and more quality-focused than pure speed-to-implementation cultures. Understanding this specific position makes a meaningful difference to how you structure a proposal, a pitch, or a change management conversation in a Catalan professional context.


Principles-First vs Applications-First: Where Catalans Sit

Erin Meyer describes the principles-first vs applications-first dimension as one of the key axes of cross-cultural persuasion difference. Principles-first cultures (France, Germany, parts of Southern Europe) want to understand the conceptual framework before they evaluate the application. Applications-first cultures (UK, US, Australia) want to see what the idea does in practice before engaging with the theory behind it.

Catalan business culture sits closer to the middle of this spectrum than many international professionals expect. Catalans generally want enough context to understand why something is being proposed — they are not purely applications-first — but they do not want an extended theoretical preamble before getting to the practical point. A proposal that opens with five slides of market research and conceptual framework before getting to the recommendation will lose the room. A proposal that opens with the recommendation and then provides the supporting rationale will land much better.

A pattern from practice

International professionals presenting to Catalan stakeholders often over-explain the problem before getting to the solution. In their own cultural context, this is good practice — establishing shared understanding before making the ask. In a Catalan context, it can read as lacking confidence in the solution, or as wasting time on things the audience already knows.

The more effective structure is usually: here is what I am proposing, here is the evidence that it works, here is what it will cost and what it will produce. Context before proposal — yes. Extended preamble — no.


The Role of Relationship in Persuasion

Regardless of how well-structured your proposal is, the relationship between you and the person you are persuading matters significantly in a Catalan context. A good idea from a person they trust and have worked with consistently will be received more openly than the same idea from someone they don’t know well — even if the unknown person presents it more professionally.

This is not corruption or irrationality. It is a rational response to uncertainty. When you have worked with someone and seen how they operate, their proposals carry an implicit track record. When you haven’t, you are being asked to evaluate an idea without that context. Catalan professionals will generally want to know, at some level, whether the person behind the proposal is someone whose judgment they can rely on.

Practically, this means that the most persuasive thing you can do before a significant pitch or proposal is to have built enough of a relationship that your track record speaks before you do. The article on cross-cultural communication in teams covers the broader dynamics of how trust and persuasion interact across cultural difference.


What to Do Differently

Lead with the recommendation, not the context

Structure your proposals to open with what you are proposing and why it is the right choice, then support with evidence. Catalans generally do not need to be walked through all the context you used to arrive at the recommendation — they need to see the recommendation, find it credible, and understand the key evidence behind it. Save the detailed background for questions.

Use concrete Catalan or local examples where possible

Catalans are pragmatic and sceptical of proposals that feel imported from elsewhere without adaptation. Case studies from the UK or the US will be received with less confidence than examples from comparable organisations in Catalunya, the wider Spanish market, or culturally proximate European markets. Where you can anchor the proposal in local reality, do so.

Don’t rush the decision

Catalans are not slow decision-makers, but they are deliberate ones. A proposal that feels pressured — that uses urgency or artificial deadline to force a yes — will often produce a polite non-commitment rather than a decision. Give the decision the space it needs. Follow up clearly but without pressure. And be prepared for the decision to arrive through a different channel than the formal meeting where you made the proposal.

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2 thoughts on “Working with Catalans: Persuading Effectively in Catalan Business Culture”

  1. Fascinating article. Great food for thought and will re-read to see whether it coincides with my experience over the last 28 years! I tend to stay away from gernalizations.

    Nonetheless, I found the arguments gripping!

    Well done!

    1. Hi Victor, I’m pleased you found it “gripping”. Generalisations are typically not helpful and most cultural frameworks that explore similarities within a culture always emphasise that there are differences within cultures themselves, however, research does show that there are enough similarities to draw some useful commonalities with regard to how people work. Your 28 years of experience will no doubt agree with some aspects and question others. I think thats super healthy and indeed, if there is something in there that you do not agree with I’d love to hear it so we can share those insights too!

      Really appreciate the comment.

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